Common Napoleon Fireplace Issues
Expert diagnosis and repair for all Napoleon fireplace problems
Pilot light won't ignite or stay lit
Electronic ignition failure
Thermocouple or thermopile issues
Remote control not responding
Flame sensor problems
Gas valve failure
Fan or blower not working
Glass fogging or sooting
Error code displays
Burner assembly issues
Venting problems
Temperature control malfunction
Common Napoleon Error Codes
We diagnose and fix all Napoleon error codes quickly
E001
E002
E003
E004
E005
E006
E007
E008
Napoleon Fireplace Services
Emergency Repair
24/7 repair service for all models
Parts Replacement
Genuine parts and accessories
Same-Day Service
Most repairs completed on first visit